The Hellenic Financial Mediation Center aims at promoting mediation, which is a well recognized and widely used out-of-court alternative dispute resolution (ADR) process, to resolve disputes between parties in the financial service sector.
In particular, the Center provides a wide range of administrative and support services to facilitate mediation processes (including the Mandatory Initial Mediation Session as described in Law 4640/2019). It also provides a list of accredited mediators trained in banking & finance by the Center, in collaboration with the Hellenic Banking Institute (List of Trained Financial Mediators).