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You can make a complaint in 2 simple steps:


Contact the Customer Complaint Service of your service provider in writing.


If you are not satisfied with the Customer Complaint Service response, you may submit your complaint to the Ombudsman in writing no later than one (1) year from the date of submission to the service provider, by completing our Complaint Form, which can be found on our website (www.hobis.gr) and submitting all the relevant documents.

Contact Information

  • Phone number: +30 210 3376700
  • E-mail (please enter your phone number): info@hobis.gr
  • 1, Massalias Street, 106 80 Athens
  • Fax +30 210 3238821

Financial dispute resolution network: FIN-NET